Frequently Asked Questions

General

• The product I want to purchase is out of stock, when will you have it back in stock?

  We should have the product back in less than a week but you can contact us via email if you would like to know the exact date.

• Is vaping cheaper than smoking?

  yes it is cheaper If vaping is only used to quit smoking. If you smoke 20 of the cheapest cigarettes (£8.00) a day then it will cost you £2920 a year, whereas an equivalent vaping will only cost £200.

• Am I allowed to vape on the plane?

  Vaping on planes is prohibited. A number of airlines allow you to carry your vape in your hand luggage but don’t allow you to use it.

• Is vaping safe?

  Yes, vaping is much safer than smoking and it has been proven to be 95% better than smoking. E-liquid contains only five ingredients: PG, VG, Nicotine, water and Flavouring, whereas a cigarette contains 600 ingredients, when burned contain over 6000 chemicals, from which 69 are known to cause cancer and many are poisonous.

• How do Vaping devices work?

  The atomizer (tank) contains a coil which is powered by a battery. Once you hold down the button, the coil heats up, warming the e-liquid. Once the e-liquid reaches 100-250C, it reaches its vaporisation point, therefore giving off vapour.

Batteries

• How do I know if my battery is safe to use?

  The battery should not be too hot, and neither should the battery wrap be torn. If it is torn, then get it re-wrapped (free in-store).

• How long will my batteries last?

  This depends on the usage anything between 1-3 days.

• How much are batteries?

  Battery prices range from 7.99 to 15.99, depending on the type of battery you are looking for.  

• Why does my battery say ‘No atomizer’?

  There is either a problem with the device or a faulty coil.

Mods/Tanks/Kits

• Why is my tank leaking?

  A tank can leak if there is a flooded coil and there are a number of reasons for this to occur: *

  • Device has not been used for a long period of time
  • Running the device under recommended wattage
  • Leaving the tank open for too long
  • Burnt coil
  • Hot weather or under high temperature (liquid becomes thin)
  • Not puffing enough (take longer drags to pull the liquid out of the coil)

• How much is the cheapest devices?

  £12.50 for Logic Pro device

E-Liquid

• What substances are in e-liquids?

  There are five substances in e-liquids: PG, VG, Nicotine, Water and Flavouring

• How long will a 10ml bottle last?

  It should last you roughly from 3-7 days but this really depends on how much you use your vape device, the less you use, the less liquid you will burn off, therefore it will last you longer.

• Do you stock Nicotine-free liquids?

  Yes, there are a range of products available in 0mg.

• What nicotine strength do I need?

  This depends on the amount of cigarettes you smoke a day. Everyone is different, therefore these are only estimated figures.

  1-7 cigarettes = 3mg

  8-15 = 6mg

  15-20 = 12mg

  20+ = 18mg